.png)
Refund Policy
Our Policy
Koda Consulting LLC is committed to delivering high-quality services that meet the expectations and requirements of our clients. The following outlines our refund policy:
​
-
Case-by-Case Evaluation: Refunds are generally not offered as standard policy. However, if the Client feels that the services provided by Koda Consulting LLC have not met the agreed-upon requirements or expectations, the Client may request a review of the service delivery. Such requests must be made in writing, detailing the reasons for the refund request. Koda Consulting LLC will evaluate these requests on a case-by-case basis and determine the eligibility for a partial or full refund.
-
Limitations on Refunds: Except in circumstances where Koda Consulting LLC agrees, after a case-by-case evaluation, that a refund is warranted, all services rendered by Koda Consulting LLC are deemed final, and no refunds will be provided. This includes, but is not limited to, situations where the Client changes their mind, cancels the project after work has commenced, or has business circumstances change.
-
Notification Period: To be eligible for a case-by-case evaluation for a refund, the Client must notify Koda Consulting LLC in writing within [insert number] days of service delivery, outlining the specific reasons for dissatisfaction. Requests made beyond this period may not be eligible for consideration.
-
Processing of Approved Refunds: In cases where a refund is approved, the refund amount will be processed and returned to the Client within [insert number] days of the decision. The refund will be made using the original payment method, unless otherwise agreed upon.